Business software we build, host and look after
CATEYE ERP runs the whole company on one platform. CATEYE CRM, Chat and Support Desk look after your customers; CATEYE Accounting, Expense Manager, Payroll Manager and HR Manager run the back office. All eight are our own products, written by our team, run for you and set up with your people.
Try Demo See how they fit together
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CATEYE ERP: the whole company on one platform
Accounting, GST, inventory, sales, purchasing, manufacturing, projects, payroll, HR and CRM share one login and one set of records. Switch on the modules each company needs.
- Order to cash and procure to pay, from the first quote to the last payment
- Manufacturing, warehouse, projects, quality and field service
- Migration from Tally, QuickBooks or Zoho Books
Three products for the whole customer journey
Start with the one you need most. Each product works on its own, and you can add the others later.
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Before the sale
CATEYE CRM
Capture enquiries from your website, follow up every lead and deal, and send quotes and GST invoices from the same place.
- Leads, deals and a pipeline board
- Quotes, orders, invoices and payments
- E-mail and SMS campaigns, with WhatsApp coming soon
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While they decide
CATEYE Chat
Add a “Need help?” tab to your website or app, so visitors can ask a question and get a live answer from your team.
- One team inbox for every conversation
- Works on any website, WordPress and mobile apps
- An Android app for agents on the move
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After the sale
CATEYE Support Desk
Turn every request and e-mail into a ticket with an owner and a deadline, and answer common questions with a knowledge base.
- Tickets from a web form or by e-mail
- Resolve-by times, reminders and reports
- Ratings and satisfaction surveys
Four products for the back office
Accounting, expenses, payroll and HR share one set of books and one employee record, so an invoice, a claim, a salary or a joining is entered once.
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The books
CATEYE Accounting
Double-entry books, inventory and GST with the Tally feature set as a web app, and migration from Tally or QuickBooks in one step.
- Vouchers, ledgers, inventory and reports
- GSTR-1, GSTR-3B, and e-invoice and e-way bill files
- Bank reconciliation
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Spending
CATEYE Expense Manager
Employees claim, managers approve, finance checks the policy and the GST credit, and reimbursements go out by bank file.
- Claims from the web portal or the app
- Policies, limits and audit rules
- GST input credit matched to GSTR-2B
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People
CATEYE Payroll Manager
Monthly payroll with PF, ESI, professional tax and TDS computed, payslips and bank files produced, and an employee app for attendance and leave.
- Salary structures and statutory deductions
- Payslips, bank file, ECR and Form 16
- Attendance, leave and declarations in the app
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From hire to exit
CATEYE HR Manager
The organisation, every employee’s record and lifecycle, leave and holidays, onboarding and documents, with recruiting, reviews, learning and surveys on the same records.
- Org chart, positions, leave ledger and holiday calendars
- Onboarding checklists, letters and an HR helpdesk
- Careers page, reviews, courses and surveys
Hosted and looked after by CATEYE
You use the software and we take care of running it. Each customer chooses a private workspace on our shared platform or a dedicated installation, so your data is kept apart from everyone else’s.
Prefer to run it yourself? CATEYE CRM, Chat and Support Desk run on standard PHP and MySQL hosting, including cPanel, and we can install them on your own server. CATEYE ERP and the finance products are hosted by us at erp.cateyetech.com.
- Set up with you. We install the product, connect your e-mail and configure it around the way your team works.
- Your data brought across. CATEYE CRM imports spreadsheets and exports from the system you use today.
- Updates installed for you when new versions are released.
- Training for your administrators and users.
- Help when you need it, through our own support desk and live chat.
- Your data stays yours. Export your CRM records to CSV or Excel whenever you like.
Works with the tools you already use
Your website
Put the chat on any website with a PHP drop-in, a WordPress plugin or a short snippet. CRM website forms turn enquiries into leads, contacts or tickets.
Send through your own mail server. The Support Desk turns e-mails to your support address into tickets and keeps the replies in the same thread.
WhatsApp and SMS
CATEYE CRM sends SMS through Twilio, MSG91 or any HTTP gateway. WhatsApp, through Meta’s official Cloud API, is coming soon.
Your own apps
CATEYE Chat has a REST API and signed webhooks. CRM workflows can call your webhooks, and the CRM can send one-time codes for your apps.
How it works
The same four steps for every product, all online.
Try a demo
Each product page has a Try Demo button that opens that product with sample data. No sign-up needed.
Sign up online
Each product page has its own SignUp Here link. Enter your organisation, your name and your work email.
Confirm your email
We email you a link. Click it within 24 hours to confirm your address and send us your request.
Start working
CATEYE reviews your request and emails you when your account is ready, or straight away for CATEYE Chat, where your workspace is created when you confirm. You sign in as its administrator and add your team.
Questions we are often asked
Can we start with just one product?
Yes. Each product works on its own. Start with the one you need most and add the others when you are ready.
Do we need technical staff?
No. We set everything up and train your team. Day-to-day changes, such as new fields, users, canned replies or e-mail templates, are made on settings screens without any coding.
Can we bring our existing data?
Yes. CATEYE CRM imports CSV and Excel files, with ready-made settings for exports from vtiger, Zoho CRM, Zoho Books, Salesforce, HubSpot, Pipedrive, Tally and QuickBooks. An import can be undone if something doesn’t look right.
Are the products suited to Indian businesses?
Yes. The CRM handles GST with CGST, SGST and IGST, HSN and SAC codes and financial-year numbering, and the payroll add-on covers PF, ESI, professional tax and TDS. Indian SMS gateways are supported, and WhatsApp is coming soon.
How is the price worked out?
It depends on the products, the number of users and, for the CRM, the add-ons you choose. Tell us what you need and we will send you a quote.
Do the finance products work with the CRM?
Yes. Invoices and payments raised in CATEYE CRM post into CATEYE Accounting, expense reports and salaries post into the same books, and employees use one app for attendance, payslips and claims.
Can we run them on our own server?
Yes. All three run on standard PHP and MySQL hosting. We can install them on your server and still support your team.
Not sure where to start?
Tell us how your team sells to and looks after customers, and we will suggest which product to begin with.
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